Nash Institute offers new course

The Nash Institute for Dental Learning, Charlotte, North Carolina, announces a new course, The Dental Business School, which will be offered during the fall of 2014. The two- day program will be taught by Debra Engelhardt-Nash and is designed to help the office team learn effective team protocols for an effective and productive dental practice. The program will be offered on September 26-27, and November 14-15.

Major program topics to be included are:

–Practice Development and Team Roles

–Introductions - Creating the First Impression

–Your New Patient Protocol

–Effective Communications - Patients/Team

–Treatment Presentation - How To Get To “Yes!”

–Office Systems - Scheduling/Financial Arrangements/Fees

–Examining Overhead Ratios and Profitability

–Financial Arrangements - Accounts Receivable/Insurance

To register, go to: www.thenashinstitute.com/register or call Sure Business Logic at (516) 883-3443.