IntelePeer Launches AI-Powered Collections Solution
IntelePeer today introduced SmartAgent Collections, an automated Agentic AI solution that significantly improves revenue recovery for dental service organizations (DSOs) and specialty healthcare providers, while reducing costs, boosting staff productivity, and enhancing patient experiences. The Healthcare Financial Management Association reports that even top-performing provider organizations routinely carry double-digit percentages of payments overdue by more than 90 days. Collections and recovery costs, driven by labor-intensive follow-up and collections services, are also increasing. At the same time, data from the Kaiser Family Foundation and the Congressional Research Service show that patient balances continue to rise as deductibles climb, making medical bills the leading source of debt in collections. SmartAgent Collections directly addresses the persistent collections challenges in dentistry , dermatology, radiology, and other spe...
