The Nash Institute for Dental Learning, Charlotte, North Carolina, announces a new course, The Dental Business School, which will be offered during the fall of 2014. The two- day program will be taught by Debra Engelhardt-Nash and is designed to help the office team learn effective team protocols for an effective and productive dental practice. The program will be offered on September 26-27, and November 14-15.
Major program topics to be included are:
–Practice Development and Team Roles
–Introductions - Creating the First Impression
–Your New Patient Protocol
–Effective Communications - Patients/Team
–Treatment Presentation - How To Get To “Yes!”
–Office Systems - Scheduling/Financial Arrangements/Fees
–Examining Overhead Ratios and Profitability
–Financial Arrangements - Accounts Receivable/Insurance
To register, go to: www.thenashinstitute.com/register or call Sure Business Logic at (516) 883-3443.