Wednesday, January 27, 2010

SoftLase Pro Family of Lasers Recalled

Class 2 Recall
SoftLase Pro Family of Lasers

Date Posted January 21, 2010

Recall Number Z-0587-2010

Product SoftLase Pro Dental Lasers Intended use: Dentistry.
Code Information All SoftLase Pro Dental Lasers.
Recalling Firm/
Manufacturer Zap Lasers LLC
2621 Pleasant Hill Rd Ste B
Pleasant Hill, California 94523-2161

Consumer Instructions Contact the recalling firm for information

Reason for
Recall The SoftLase Lasers are in need of compliance upgrades due to lack of a remote interlock connector, an emission delay, user guide labels and locations, and calibration procedures and schedule.
Action Zap Lasers sent a letter to customers stating that their SoftLase diode laser is eligible for a compliance maintenance upgrade. The upgrades will be free of charge and will enhance the performance of the laser. Customers are encouraged to call the firm's customer service line at 888-876-4547 to schedule their RMA number and shipping instructions. The letter also lists the upgrades that are needed.

Quantity in Commerce 1375 units
Distribution Worldwide Distribution

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