SoftLase Pro Family of Lasers Recalled
Class 2 Recall
SoftLase Pro Family of Lasers
Date Posted January 21, 2010
Recall Number Z-0587-2010
Product SoftLase Pro Dental Lasers Intended use: Dentistry.
Code Information All SoftLase Pro Dental Lasers.
Recalling Firm/
Manufacturer Zap Lasers LLC
2621 Pleasant Hill Rd Ste B
Pleasant Hill, California 94523-2161
Consumer Instructions Contact the recalling firm for information
Reason for
Recall The SoftLase Lasers are in need of compliance upgrades due to lack of a remote interlock connector, an emission delay, user guide labels and locations, and calibration procedures and schedule.
Action Zap Lasers sent a letter to customers stating that their SoftLase diode laser is eligible for a compliance maintenance upgrade. The upgrades will be free of charge and will enhance the performance of the laser. Customers are encouraged to call the firm's customer service line at 888-876-4547 to schedule their RMA number and shipping instructions. The letter also lists the upgrades that are needed.
Quantity in Commerce 1375 units
Distribution Worldwide Distribution
SoftLase Pro Family of Lasers
Date Posted January 21, 2010
Recall Number Z-0587-2010
Product SoftLase Pro Dental Lasers Intended use: Dentistry.
Code Information All SoftLase Pro Dental Lasers.
Recalling Firm/
Manufacturer Zap Lasers LLC
2621 Pleasant Hill Rd Ste B
Pleasant Hill, California 94523-2161
Consumer Instructions Contact the recalling firm for information
Reason for
Recall The SoftLase Lasers are in need of compliance upgrades due to lack of a remote interlock connector, an emission delay, user guide labels and locations, and calibration procedures and schedule.
Action Zap Lasers sent a letter to customers stating that their SoftLase diode laser is eligible for a compliance maintenance upgrade. The upgrades will be free of charge and will enhance the performance of the laser. Customers are encouraged to call the firm's customer service line at 888-876-4547 to schedule their RMA number and shipping instructions. The letter also lists the upgrades that are needed.
Quantity in Commerce 1375 units
Distribution Worldwide Distribution
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