3M ESPE Guarantees Fit of Lava C.O.S.-Created Restorations
Program assures accurate fit of any restoration for dentists’ and labs’ first year with device

ST. PAUL, Minn. – (January 11, 2010) – 3M ESPE is assuring the accurate fit of restorations created using its Lava™ Chairside Oral Scanner C.O.S. with a one year guarantee for new doctors. If the doctor chooses not to seat a restoration for reasons of fit, after verifying eligibility, 3M ESPE will:
• Issue the practice credits for two case fees
• Compensate the lab $100 to help defray the remake cost
• Provide an analysis about the reason(s) for the misfit to the doctor and lab
The program highlights the accuracy of the system and demonstrates the commitment of 3M ESPE to customers who purchase this powerful technology.
All approved indications for the Lava C.O.S. are covered by the guarantee, including single or multiple crowns, inlays, onlays, veneers, seated implant abutments and bridges up to 4 units. Doctors can take advantage of the guarantee if the restoration does not fit the patient and isn’t seated, or if it does not fit the stereolithography (SLA) model provided to the doctor’s lab. Labs can receive compensation if the restoration was made using approved processes but does not fit the unmodified SLA model.
“We provide this guarantee because our system, process and network deliver consistently excellent restorations,” said Mark Farmer, general manager, 3M digital oral care. “Even though this guarantee could apply to any traditional restoration created with the Lava C.O.S., it serves as the perfect complement to our Lava™ Zirconia 5-year Guarantee and further strengthens our position as the premiere brand in digital dentistry.”
Eligibility applies to new certified doctors of practices in good standing, as well as trained and certified laboratories in good standing producing restorations for eligible doctors only. The one-year duration of the guarantee begins on the practice’s certification date.
For more information, visit www.LavaCOS.com/guarantee or call 1-800-634-2249. Lava C.O.S. purchase contract contains full details.


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