Reduntant Systems

I am big proponent of having multiple systems in place just in case something goes wrong. Backups of data and computers are the ones most people think of. Same thing for digital radiography with the need for multiple sensors or scanners. Well while on vacation my staff called to say the phones were not working. After Verizon determined it was not the telephone lines we had to check the office telephone system. I was finally able to get a hold of my local guy and he sent someone out. Sure enough the KSU (telephone system brains) had a bad board. So we had to divert phone calls to cell phones, change messages and rely on email for contact with the outside world.

So just want everyone else to think about what would happen if your office lost telephone service for a day and half. What would you do? Put together a protocol for just this type of emergency.