DentScribe Adds Powerful New Support Tools
DentScribe.ai recently announced a major supportability update that brings self-service diagnostics, instant health checks, and one-tap support directly into the DentScribe app. As larger offices and DSOs standardize on DentScribe, the new capabilities deliver the service quality, high availability, and fast time-to-resolution that IT teams and busy practices expect at scale. What’s new (at a glance) App Health Check hub: real-time diagnostics, support, and logs. Self-service tests: Microphone Test, Network Test, Storage Check, Notification Permissions, and Cloud Connection Test to pinpoint local or network issues in seconds. System awareness: in-app indicators for AI service status, authentication health, PMS connector status (Dentrix, Open Dental, Eaglesoft), and processing delay signals when volumes spike. One-tap Problem Report: automatically gathers safe diagnostics and logs and sends a support case from within the app for rapid ...
